The Complete Guide to CXassist's AI Inbox Manager

CXassist isn't just an AI replier — it's a complete inbox management platform. Here's how to use every feature to reach inbox zero daily.

Unified inbox

Connect your Gmail, Outlook, or IMAP accounts and see all your emails in one place. No more switching between tabs. The unified inbox shows emails from all accounts with color-coded labels so you always know which account an email came from.

Smart categorization

CXassist automatically categorizes incoming emails into: Primary, Sales, Support, Newsletter, and Internal. You can customize these categories and create your own. Each category can have its own AI persona and rules.

AI compose

Need to write a new email from scratch? Use AI compose. Tell CXassist what you want to say in plain language — "Follow up with John about the proposal, remind him the deadline is Friday" — and it generates a polished email in your voice.

Translation

CXassist supports over 50 languages. When you receive an email in Spanish, it shows the English translation inline. When you reply, it auto-translates your response back to the sender's language.

Personas

Choose from three built-in personas — Generalist, Sales, and Support — or create custom ones. Each persona has a different communication style. The Sales persona is action-oriented and drives toward meetings or demos. The Support persona is empathetic and solution-focused.

Training the AI

The more you train CXassist, the better it gets. Upload PDFs, paste website URLs, connect Google Drive or OneDrive, or let it learn from your sent emails. The AI extracts key information and uses it to craft accurate, on-brand responses.

Getting the most out of it

Start with Draft mode, train with your best 50 sent emails, and gradually expand. Within a week, you'll wonder how you ever managed email without it.

Try it free →