AI Email Security: How CXassist Protects Your Privacy
We never store your email content. Learn about CXassist's security architecture, GDPR compliance, and Google API Limited Use policy.
Giving an AI access to your email sounds scary. Here's exactly how CXassist handles your data — and why your emails are safer than you think.
We never store your email content
This is the most important point. CXassist processes your emails in real time to generate replies, but we never store the email body, subject, or attachments on our servers. Once the AI generates a reply, the original email data is discarded. Period.
What we do store
We store only the metadata needed to run the service: your account settings, training data you've uploaded, personas, rules, and billing info. Your actual email conversations? Never.
Google API Limited Use compliance
CXassist abides by the Google API Services User Data Policy, including the Limited Use requirements. This means:
- We only access email data necessary to provide the service
- We never share email data with third parties
- We never use email data for advertising
- We never allow humans to read your emails (unless you explicitly contact support about a specific email issue)
GDPR compliance
CXassist is fully GDPR compliant. You can export or delete your data at any time. We process data lawfully and transparently, and we've implemented appropriate technical and organizational security measures.
Technical security
- All data in transit is encrypted with TLS 1.3
- All data at rest is encrypted with AES-256
- OAuth 2.0 authentication — we never see your email password
- Regular security audits and penetration testing
Questions about security? Email us at support@cxassist.io