Instantly Reply to EmailsUsing AI

Personalized, Al-Powered Email Responses to Save Time, Increase Customer Satisfaction, and Drive More Sales

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AI email assistant

Work smarter. Not Harder.

Get started in 3 easy steps

STEP ONE

Train the AI

Train the AI using your website URL or previously sent emails to match your brand’s tone perfectly. You can also upload files or connect to Google Drive and OneDrive for added flexibility.

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The CXAssist platform analyzes and extracts key insights to power our AI email assistant, enabling it to handle your inbound emails with precision and expertise.

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Create your account ›

Customer support automation AI
STEP TWO

Set the rules

Take control of your sales email workflow with personalized rules, including personality, urgency, and keywords to assign emails to human representatives or our AI email management software.

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Strike the perfect balance between automation and human interaction for maximum productivity and customer satisfaction.

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Create your account ›

Best AI email assistant software
STEP THREE

Sit back and relax

Once your knowledge base is uploaded and rules are set, our powerful SaaS email assistant takes over – freeing up your team's time to focus on high-impact activities.

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Powered by the lastest AI model, trust in our reliable technology to provide prompt and accurate responses while you drive your business forward.

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Create your account ›

Smart inbox automation software

CXAssist Use Cases

Our Platform Can Help You

Sales Team

Instantly reply to inbound sales inquiries with personalized responses using AI sales email assistant based on trained data, ensuring no potential client is left waiting.

Customer Support

Our Customer support automation AI automates responses to frequently asked questions, helping your support team handle routine queries efficiently while focusing on complex issues.

Freelancers/Solopreneurs

Automate routine client communication by instantly addressing common inquiries, allowing you to focus on more important tasks.

Marketing Agencies

Respond immediately to client emails using our Automated email reply software regarding campaign updates or requests, ensuring smooth communication and timely responses.

Service-Based Businesses

Reactivate your dormant client database by engaging and nurturing past clients with AI-driven responses, encouraging them to set up appointments and re-engage with your services.

E-commerce

Automatically respond to customer inquiries using our Customer service automation platform and provide real-time support, improving customer satisfaction and driving more sales.

Simple, Transparent Pricing

Pick The Right Plan

All our plans come with all the features built right in. You only pay based on the number of emails CXassist answers per month.

Free

$0
$14
Our "free trial" plan. Great for taking CX Assist for a test-drive.
20 emails/7 days
1 persona included
Custom check intervals
Keyword-based ignore lists
Auto-assign to a human
Basic support
No additional emails
Choose Plan ›

Starter

$34
$9.99
All the basics for small business and solo entrepreneurs
300 emails/mo
Choose from 3 personas
Custom check intervals
Keyword-based ignore lists
Auto-assign to a human
Basic support
No additional emails
Choose Plan ›

Pro

$19.99
$14
For larger businesses with high-volume email needs
1,000 emails/mo
Choose from 3 personas
Custom check intervals
Keyword-based ignore lists
Auto-assign to a human
Premium support
Additional emails $0.05/email
Choose Plan ›
Compare all features

Features

Free

Starter

Pro

Emails per month

The number of emails that our platform will respond to in a month. (Free is capped at 20 emails, to test drive the service)

20
300
1,000
Assistant personas

We offer 3 separate personas: Generalist, Sales, and Support (1 persona included in our Free Plan)

Custom checks interval

Set how often you want the service to run, and check for unread messages to reply to.

Ignore list

Choose what domains you want to ignore, and use labels within Gmail to have ultimate flexibility.

Auto-assign to a human

Set keywords that will automatically escalate the message to another email for human handling.

Additional emails

Need custom volume plans? Let us know and we can create it!

Give our service a try, and cancel at any time.

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Choose Plan ›
Choose Plan ›

Transform Your Customer Experience with CXassist

CXAssist is an AI-powered automated customer experience solution that simplifies how teams manage support and communication. From handling queries to collecting feedback, CXAssist ensures every customer feels valued.
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‍Seamless Email Automation
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Our email automation platform sends personalized, well-timed messages without manual effort. Keep your audience engaged, informed, and supported, while saving hours every week.
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Your AI Partner in Growth

CXAssist is more than an automation tool; it’s your AI customer support assistant. It works alongside your team to create smooth, responsive, and human-like interactions. From shared inboxes to AI-drafted replies, it empowers you to scale customer communication with speed and consistency.

Effortless Engagement, Every Day

Make customer engagement smart, personal, and effortless with our AI email reply assistant. CXAssist, your trusted partner for building stronger connections and delivering exceptional customer experiences.

Closing
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CXAssist is your trusted partner that makes customer engagement effortless, intelligent, and personal, helping you build stronger connections every day.

You asked. We Answered

Frequently Asked Questions

What is CXassist and what does it do?
CXassist is an AI assistant for your inbox. After you train the AI with your own content, it will reference it in all responses to your prospects and customers, ensuring a timely and accurate response.
How does CXassist use AI to respond to emails?
We leverage the latest AI technology by allowing it to read and answer your emails the same way that a human would, based on the information you train it with. It has specific personas that it can leverage to provide a variety of approaches in its responses.
What are pre-set personas and how do they work?
There are 3 pre-set personas: Generalist, Support, and Sales. The Generalist will not have any specific approach to how it handles responses, and will be neutral in its disposition. The support persona will be more customer centric, empathetic and focused on the needs of the customer. The Sales persona will leverage sales best practices and direct the prospect or customer to action.
Do I need a credit card for the free plan?
You can sign up for a free account without needing to use a credit card.
How do I set up CXassist to manage my email account?
It’s simple! All you have to do is sign in with your Google or Microsoft account, provide permission when prompted, train CXassist with your business content, and turn it on. You can also change any settings you’d like before turning it on. You can also toggle it on and off at any time.
What email providers are supported by CXassist?
Today, we support Google, Microsoft and IMAP email accounts - both business and personal.
How do I train CXassist with my own training material?
You can upload your documents in PDF, Doc, TXT and CSV to train the AI. We also support training the AI using your website URL and sent emails. Additionally, you can integrate your storage apps for a seamless experience.
Can CXassist handle multiple email accounts?
Each CXassist account can handle one email account. For example, you may have a single email account for support, such as support@company.com that you use for an entire department, which CXassist can support. Or, you can use your own individual account if you’d like to run it on your personal inbox.
Is CXassist capable of understanding and replying in different languages?
CXassist can understand and reply in over 50 languages.
What kind of analytics and reporting does CXassist offer?
We provide a view to all emails sent via CXassist, so you can monitor the details of its activity.
Can I set specific rules for how CXassist handles different types of emails?
Yes, you can. You have the ability to exclude certain domains, and also specific labels within your Gmail account. Excluding specific domains allows you to exclude your own company domain for example, so that you’re not using CXassist to respond to your coworkers. You also have ultimate flexibility with the support of labels - you can create your own rules in Gmail that add a label to emails that meet your specific conditions, and have emails with those labels ignored. This ensure that you have ultimate control over how CXassist behaves.
How do I ensure that sensitive information in my emails is protected?
We only use your email information via API with Google, Microsoft and OpenAI, and do not sell or share your information. We abide by the privacy and compliance set by Google, Microsoft and OpenAI.
What happens if CXassist receives an email that it cannot accurately respond to?
It will send it to the specific email address you’ve provided in the human override setting. It will forward the email to this specific address for notification and handling.
Can CXassist handle attachments in emails?
It cannot read attachments in email currently.
Can I integrate CXassist with other tools or services (e.g., CRM systems, ticketing systems)?
Today, CXassist only works with Instantly. But we're adding more integrations soon.
What if I want to reply to an email personally instead of using CXassist?
You can enable draft mode, which allows the AI’s response to be saved in the drafts folder first. You can then manually review and send the response when you’re ready.
How can I provide feedback on the responses that CXassist generates?
You can send feedback to support@cxassist.io
How is CXassist different from other email automation tools?
Other AI email automation SaaS tools still require you to do some drafting, proof-reading, and are not trained on your own content. CXassist cuts out the need to spend mental cycles on email, and instead frees you up to do your best work.
What are the system requirements for using CXassist?
A Google or Microsoft account, and a browser to set up your account.
Are there any limitations on the volume of emails that CXassist can process?
For personal accounts, we limit sending to 5,000 emails per month. For business accounts, we limit sending to 25,000 emails per month. If you need more volume than 50,000, please contact support@cxassist.io
How can I ensure that CXassist’s responses reflect my brand’s tone and voice?
You can upload a style-guide or something similar that specifies the brand tone and voice in responses. You can also allow the AI to train using your previously sent emails.
What support options are available if I encounter issues with CXassist?
You can contact support@cxassist.io and we will work with you to resolve any issues.
How frequently is CXassist updated, and will I receive updates automatically?
Updates are made regularly, and you will receive any new product updates automatically as a subscriber.
How is the pricing structured for CXassist? Are there different plans available?
We have a free trial plan that allows for 50 emails so that you can trial the service, a personal plan designed for individuals and solopreneurs, and a business plan designed for entire departments (sales, support, or general).
Is there a trial period for CXassist? How do I sign up for it?
Yes! You can sign up for a trial by clicking here and selecting the “Free” plan.
What is the cancellation policy if I no longer wish to use CXassist?
You can cancel at any time. There are no contracts.
Are there any training resources or documentation available for new users?
We’re on hand to do custom trainings if desired, and documentation can be found here in the resources section.
Can CXassist detect and filter out spam or malicious content?
CXassist is effectively immune to phishing attacks, as it will not click any malicious links or open attachments on its own.

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